If your Kvik product breaks down or you discover an error, and you think the problem is covered by the warranty, just contact the store where the product was purchased. Then we will investigate the matter in more detail and assess by estimation whether the damage or error is covered by the guarantee. 
If the product is covered by the warranty, we decide at Kvik's discretion whether it can be repaired or whether it should be replaced with a new or equivalent product. If the product in question has been discontinued from our range, we will supply a suitable alternative product. 

Kvik obviously holds the cost of the new product or the required repair. All you have to do is make the damaged product available to us so we can repair or replace it with a new one with minimal inconvenience.

To make the warranty valid you must provide documentation that you have purchased the product from Kvik. 
Kvik does not pay any expenses for repair work that is caused by the customer himself, without prior written approval. 

The warranty does not apply to products that have been stored, assembled, assembled or used incorrectly. Furthermore, the warranty does not apply if changes have been made to the product that it has been misused or the product has been cleaned in violation of any maintenance instructions. 

The warranty does not cover ordinary wear and tear, scratches, cutting marks or damage caused by impact or accident. Furthermore, the warranty does not apply if the product has been placed outdoors or in a humid environment, for example.

The guarantee only applies if the products have been used exclusively for private use. 

The guarantee does not apply to incidental or consequential damages. 

Replaced products and spare parts belong to Kvik.